Arizona’s 211 – A Resource for Social Services You or Your Clients Might Need

City of Surprise and City of Peoria Community Resource Guide

How many times have you or someone you know said “I wish there was one place to go to find services to help those in need”? The need may be healthcare, transportation, employment training, housing, protection from domestic violence or human trafficking, disability services, substance abuse or other short term and long-term needs.

The person may be young, old, a veteran, a family or a single person. The problem frequently is not a lack of programs, it is a lack of knowing all the programs offering assistance. Individuals, companies, Churches, Cities, 501c3’s, State, Counties, schools and others offer programs.

Here are a few resource banks to help you locate services quickly. Not all services are listed, but these are a great start to connect with the many programs offered.

Arizona 211 –
Arizona 211 houses a large amount of information. If the online directory is inconvenient, you may purchase a copy of the directory for Maricopa and Pima Counties. The directory is county specific. Every county in Arizona is covered. Find information for:

MAG (Maricopa Association of Governments) –
Transportation Ambassador Program connects people to human services transportation. The program is open to everyone.

Maricopa County –
SAIL (Senior Adult Independent Living) Case Management coordinates needed services and assistance so that people 60+ and people with disability age 18-59 may live independently. Some of the services coordinated are: Adult Day Health Care, Home Delivered Meals, Home Nursing, Homemaking Assistance, Personal Care and Home Health Aide.

The Arizona Attorney General –
Mark Brnovich, Arizona’s Attorney General, has a very helpful website with links to several resources and information on vetting service providers. Links include: Resources to check before hiring a Caregiver, Licensing of long term and short-term living facilities, Compare Nursing homes tool, Guardianship and Conservatorship information, Agencies providing programs and services, consumer fraud, Life Care Planning, scam alerts and more.

In addition, contact the local city for their directory of community resources. The City of Surprise and the City of Peoria teamed up to provide a helpful guide to members of the community.